Privacy Policy

Thank you for visiting We’re committed to ensuring the privacy of your personally identifiable information, and to protecting your ability to make financial transactions and transmit your personal data with full confidence.

The privacy policy set forth here refers solely to Please read it carefully, and if you have any questions or concerns, please contact us. Also, note that links to other sites, such as NOVA, Frontline, American Experience, Open Vault and PBS. Please consult those sites to learn more about their policies.

Gathering and Use of Information

WGBH will not willfully disclose any personally identifiable information about our online users to any third party without first receiving the user’s permission, unless required by law. The pages only collect personally identifiable information from our visitors on a voluntary basis (such as your name, address, e-mail address, telephone number, and/or other identifying information).

Registration, Minimum Requirements, and Security

To administer these services we require a minimum of information from you. This includes a user name (your e-mail address), password, and acknowledgment that you are 18 years of age or older. Our personalized forms are stored and served from a secure server. This means that each page you view and any information you submit is encrypted on its way between computers (yours and ours). In the unlikely event that the information you send is intercepted, it should not be usable by anyone else. While no computer system is 100 percent secure, WGBH has taken reasonable steps to ensure the security of any information you provide to our Web site. Our goal is to offer service while adhering to the best security practices possible; to do so requires your shared cooperation and commitment. Thus, to participate in these optional services you agree to abide by the following terms and conditions:

  • All registration information submitted by you is accurate and updated.
  • You will not select or use an e-mail address of another person with the intent to impersonate that person.
  • You will not use the e-mail address in which another person has rights without that person’s authorization.
  • You are responsible for maintaining the confidentiality of your password. (Please know that if you choose to share your log-in and password, you are providing access to your private information.)

Secure Credit Card Transactions plans to offer you in the very near future the convenience of purchasing and downloading high-resolution clips via credit card. WGBH and our fulfillment agent, who supports, utilize state-of-the-art measures to ensure credit card account information security and to secure any information from your computer to our server. Our Web financial transaction forms are stored and served from secure servers. This means that each page you view and any information you submit is encrypted on its way between computers (yours and ours, or yours and our fulfillment agent). Even in the highly unlikely event that your transmission is intercepted, it should not be usable. Your peace of mind and the safeguarding of your credit card information are top priorities for us. All online credit card transactions are done through a secure server using 128-bit SSL; you know you’re on a secure page when the Web address starts with “https” (the “s” is for “secure”). Your credit card information is used only for your intended purpose — that is, for the purchase or contribution you wish to make.

E-mail Addresses

WGBH does not sell, exchange, or lend e-mail addresses to outside companies, organizations, or individuals except where required by law. WGBH will always provide a clear and convenient method of unsubscribing to our e-mailings. You can unsubscribe at any time by following the unsubscribe directions included in every email, or by going to, Contact Us page and sending us a message. We will update our records as soon as possible. If you have already unsubscribed from WGBH e-mails, rest assured that we will continue to honor your request.

Cookies and Browsers

In general, cookies — the informational files that your Web browser places on your computer when you visit a Web site — are used on pages to track how you and other visitors use our site, identifying the source of visitors and what pages you use while on our site, or to facilitate the shopping checkout process. By looking at this traffic we can better understand our community, which allows us to improve our Web site and to provide you with an optimal experience and better service. At no time does the cookie reveal your name, address, or e-mail address (even if you have entered these in specific areas of The pages cannot extract any personally identifying information about you from what we receive via a cookie and your browser.

You can set your browser software to refuse cookies or to alert you when cookies are being sent. However, some parts of will not function properly if you do so. You always have the ability to disengage the cookie software on your browser without limiting your ability to view our home page or our results search page.

Acceptance of this Privacy Policy for

By using this site, you signify your agreement to the terms and conditions of this Privacy Policy for If you do not agree to these terms and conditions, please do not use this site. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of following the posting of any changes to these terms shall mean that you have accepted those changes. If you have any questions or concerns, please contact us.